Privacy policy
Last updated: October 17, 2026
This policy describes the current XNexora Labs informational website, operated by 深圳市小乖兔科技有限公司 in Shenzhen, China. Contact: 18600682106@163.com.
Information collected today
This site has no customer accounts, seller connection forms, payment collection, advertising trackers or analytics scripts installed by us. Our hosting and network providers may process technical request information, such as IP address, requested URL, timestamps, browser information and security events, to deliver and protect the website. Their infrastructure may use necessary security technologies.
If you email us, we receive your email address, message and any information you choose to provide. Please do not send passwords, API secrets, seller tokens, identity documents or buyer information by email.
How information is used
We use correspondence to respond to inquiries, handle support and privacy requests, and discuss requested product updates. Technical data supports website delivery, reliability and abuse prevention. We do not sell personal information or use this site for targeted advertising.
Service providers and disclosure
Website hosting, network delivery and email providers process information as needed to supply these services. Information may also be disclosed where required by applicable law or to address security incidents. Provider processing can take place outside your location; specific obligations depend on the services used and applicable law.
Retention and deletion
We retain correspondence only as necessary to address the inquiry, maintain relevant business records or meet legal obligations. Provider logs follow the applicable provider settings and retention policies. Contact us to request access, correction or deletion of your correspondence. We will assess the request under applicable law and explain any legal or technical limits.
Amazon data and future integrations
The website currently does not connect to Amazon seller or advertising accounts, collect OAuth tokens or retrieve Amazon account data. We are preparing API applications and developing the service. Before enabling connections, we will update this policy to identify the actual data categories, purposes, providers, retention periods, international processing and applicable user controls.
The planned service will require explicit authorization for each applicable Amazon connection. Customer separation, credential protection, revocation handling and deletion are implementation requirements for that future service; this statement does not assert that a production integration has already been deployed or approved.
Security and your choices
Do not include sensitive information in website URLs or routine email inquiries. No internet transmission is risk-free. You may contact us about your personal information, object to applicable processing or raise a complaint with the relevant authority where provided by law.
Children and changes
This business website is not directed to children. We may revise this policy as the website or service changes and will update the date above.